Terms and Conditions

Welcome to TF Auto Supply Sdn Bhd’s online store. By accessing or using our website, you agree to the following terms and conditions, which govern your use of our services and products.

Product Information

We strive to provide accurate descriptions and specifications for all products listed on our site. However, TF Auto Supply Sdn Bhd does not guarantee that all information is complete, current, or free from errors. Images and representations are for illustrative purposes only and may not depict the actual product accurately.

Pricing

All prices listed on our website are subject to change without notice. TF Auto Supply Sdn Bhd reserves the right to modify prices at any time. In the event of a pricing error, we will notify you and provide the option to accept the corrected price or cancel the order.

Order Acceptance

Orders placed through our website are considered offers to purchase. TF Auto Supply Sdn Bhd reserves the right to accept or reject any order for any reason, including but not limited to product availability or pricing discrepancies.

Payment Terms

Payments can be made through the methods specified on our site. By providing your payment information, you represent that you are authorized to use the payment method and that you have sufficient funds to cover the purchase. All transactions are processed securely.

Shipping and Delivery

TF Auto Supply Sdn Bhd will arrange for the shipping of products to the address provided during the order process. Delivery times may vary based on location and availability. While we strive to deliver products promptly, we are not responsible for delays caused by shipping carriers or unforeseen circumstances.

Returns and Exchanges

Due to the nature of our products, we do not accept returns or exchanges unless the product is defective or incorrect. Any claims for defective or incorrect items must be reported to us within seven (7) days of receipt, accompanied by photographic evidence. Refunds or replacements will be processed at our discretion.

Warranty

Products sold by TF Auto Supply Sdn Bhd may come with a manufacturer’s warranty. We do not provide any additional warranties beyond what is stated by the manufacturer. Any warranty claims should be directed to the manufacturer as per their terms.

Please note that OEM (original equipment manufacturer) products do not come with a warranty. Only certain designated products are covered by a warranty, which is limited to 3 months from the date of purchase.

Limitation of Liability

TF Auto Supply Sdn Bhd shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the amount paid for the product in question.

Indemnification

You agree to indemnify and hold harmless TF Auto Supply Sdn Bhd from any claims, damages, losses, or expenses, including legal fees, arising from your use of our products or your violation of these terms.

Governing Law

These Terms and Conditions are governed by the laws of Malaysia. Any disputes arising under these terms shall be resolved in accordance with Malaysian law.